Sweese 201.114 Porcelain Tea Mug with Infuser and Lid, 15 OZ, Frosted Black
November 20, 2019 - Comment
Product Features BREW TEA EASILY – Tea mug with lid and an extra-fine hole infuser helps to brew tea in a simple and quick way. Heat-insulated handle. LID CAN BE A COASTER – Lid works as a trivet to hold the infuser. PREMIUM MATERIALS – Mug and lid are made of porcelain, chip resistant; while
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Wish I could give it 5 more stars!! One I love this mug, it works amazing and is SO much cheaper then the Teavana alternative! Two, this company has AMAZING costumer service! I have had my mug since February and sadly this week the lid fell and broke. I contacted the company to see if I could purchase simply a replacement lid and they are sending me a new whole mug free of charge! I’m shocked, and very impressed! I wish I could give this mug and company SO much more then just 5 stars!
Best for bigger servings Cup – Mug is plenty roomy and tall, which means water doesn’t rise as high to meet filter for a single serving. Better for bigger servings (increase water and leaves by 50%). See picture comparing 8oz in sweese (blue) vs competitor (white). The handle placement at top is awkward to me. I keep setting the cup down too hard, knocking it against the table.Cover – See picture, blue = sweese, white = competitor. The edge is angled and shallow, which causes the cover to slide around…
Cracked and leaked my tea all over the counter. ***update…the company was right on my review and promptly sent me a new mug. They felt it was possibly a defect. It was great customer service!! I hope that this mug stays true!I first used this mug as soon as it arrived and thought it was great. Today I went to use it and poured my hot water over my tea leaves when I heard a pop and my tea started running all over the counter. I have never had a mug do this that wasnât all glass. Very disappointed